Your customers expect flawless logistics

Just like they expect a flawless purchasing and delivery experience. And why shouldn’t they? There is no longer a given tradeoff between price and quality in logistics.

Eliminate errors in real time, or future-proof your operations proactively with insights from prior deviations. Every avoided error is one less risk for returns or extra delivery, potentially harmful to the environment.

Is your customer or partner coming for a quality audit? No stress. Present your way of working with intelligent video analysis as a hands-on example of how continuous improvements are part of your everyday operations.

Engage in relationships

It is smart for your reputation

Flawless logistics and your use of intelligent video analysis is an advantage when you compete for new business opportunities. Here you’ve got a hands-on example to show how you capitalize on the ongoing digitalization trend.

When an error is reported somewhere in the supply chain our services and logtech platform keep you away from the risk of a draining blame game. Simply search to view the case – problem solved!

If there are contractual Service Level Agreements, the visual insights can save all stakeholders significant time and money, offering a visual receipt or proof of work performed. Seeing is believing.

Boost your brand and reputation by empowering Customer Service

The video material in combination with data offer superior visual evidence of your goods handling. For Customer Service Agents it is the difference between best guesses and instant crisp, relevant responses to your customer’s questions or claims.

Customers will quickly trust you when they get quick and straightforward answers to their questions. Is there a better way to earn likes? (In addition, you can also easily dispense with incorrect customer requests and refer cases relating to transport damage e.g. directly to the transport company.)

Enable flawless packing – seeing is believing what items your customer got

Is flawless logistics sustainable logistics?

In the end, it comes down to the total volume of handled and shipped goods. It can be argued that whenever a miss-picked item leads to a return, that this is unneccessary shipment(s) and handling of goods. All resources, including packing material etc., related to the return can be considered as waste.

The same is true for every time a goods arrive lost or damaged and has to be replaced with a new product. The need to ship twice will easily result in double or more the amount of transport related CO2 emissions.

Flawless logistics is a natural ambition for all companies keeping a close eye on their environmental footprint. In this case, what is good for your customers and your business is also good for the planet.

Featured

Get inspired about customer value with flawless logistics

CustomersNews
September 8, 2021

1337 Logistics signs deal with SiB Solutions

Together we are collaborating on a new concept including artificial intelligence and intelligent video analysis. The concept brings super-power into warehouse logistics processes. Robert Johansson, CIO at 1337 Logistics and…
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July 8, 2021

International wholesaler with a highly automated warehouse runs with intelligent video analysis from SiB Solutions

➡Kick-off with intelligent video analysis: fall 2021 ➡Move to new automated warehouse: 2023-24 ➡The result: They can now test different services, explore, and benefit from their new logistics quality tool.…
SiB Solutions world mapCustomersNews
June 29, 2021

Nowaste Logistics continues their cooperation with SiB Solutions for improved control and traceability of reusable pallets

This time it is the warehouse for Everfresh in Helsingborg, Sweden, that will start to use intelligent video analysis in the outbound logistics process. Dragisa Jovanovic, Project Leader at Nowaste…
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Full control where it matters the most

Add intelligent video and AI services to the logistics processes where goods are exchanged or change ownership. Take immediate advantage of visual evidence and insights. Stop wasting resources on investigating what went wrong when in the supply chain, or even paying for other’s errors.

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One step closer to flawless logistics every day, that is our promise to our customers. We are honored to be trusted by high performers striving to reach even higher goals.

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We offer subscription-based services that include immediate gains from visibility and insights, best practice and what is needed tech-wise. We deliver world-wide and promise you one step closer to flawless logistics every day from the very start.

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